Custom project
For any tool you need
One-off payment
Fixed price
In writing in your proposal, before we start
Monthly fee
Mandatory
Hosting and maintenance · 12-month minimum term
Custom software
If it doesn’t exist, we build it.
Tools you can’t buy off the shelf: private portals, integrations, automations and desktop software.
Estimated timeline: depends on the projectFixed price in your proposal, with a mandatory monthly fee
Sample mock-up: the editor of a workflow that takes a WhatsApp order to the order manager, the warehouse and invoicing, plus a completed run.
What’s included. Everything you need to solve your problem with software built for you.
Free initial meeting
You tell us about the problem and we work out together how to solve it.
Proposal with scope, fixed price and timeline
We don’t start until you accept it in writing.
Phased development with releases you can test
See and test progress with every release.
Documentation and training
So your team knows how to use it from day one.
Source code is yours once the total is paid
The software and its code become yours.
The mock-ups are concept demos with sample data.
Price and timeline. A fixed price and timeline in writing before we start.
One-off payment + mandatory monthly fee, with hosting and maintenance · 12-month minimum term
What’s included
- Free initial meeting
- Proposal with scope, fixed price and timeline
- Phased development with releases you can test
- Documentation and training
- Source code is yours once the total is paid
What the monthly fee includesmandatory
A website, an app or a piece of software needs looking after every month: servers to pay for and monitor, and updates to install. Without that care, within a few months security flaws go unpatched and parts stop working. With the fee, we host it, update it, back it up and, if something goes wrong, we help you and fix it. That’s why it always comes with the project.
- Hosting and servers
- Maintenance and security updates
- Backups
- Bug fixes and support
- One design change and up to 10 small changes a month
Monthly fee terms
- Minimum term of 12 months from the day you accept the finished project (when it goes live and you sign it off). If you cancel earlier, you pay the remaining fees up to the full 12 months.
- After that, the fee renews month to month and you can cancel whenever you like, in writing and with 30 days’ notice.
- When you cancel, we give you everything you need to move the project to another provider, and we stop hosting and maintaining it. The source code is already yours: we hand it over with the project.
What the price doesn’t include
- Licences or third-party services that need to be purchased
What we need from you
- The problem you want to solve
- Access to the systems that need connecting
Your proposal shows each price excluding VAT and, next to it, the total including the VAT that applies to you. You always pay the price in the proposal you accepted in writing, taxes included.
One-off payment: 50% on accepting the proposal and 50% on accepting the finished project. Timelines start once we’ve received the first payment and the materials we need.
The monthly fee is paid in advance, at the start of each month, from the day you accept the finished project (when it goes live and you sign it off). All payments are made by bank transfer.
Ready to start? Call us.
It’s the quickest way: on a call we work out what you need. Then we send you the fixed price and timeline in writing, with no obligation.
We talk
A phone or video call to get to know your business, your goals and your timescales.
We send you the fixed price
Scope, total price, timeline and payment terms in writing. You pay nothing until you accept it.
We’ll call you
Leave your number and we’ll call you at a time that suits you.
Questions about custom software
Can’t find your question? Call us and we’ll answer it straight away.
How much does it cost?
It depends on the scope. After the first meeting we send you a fixed price; we don’t start until you accept it.
What if the project changes halfway through?
Changes are quoted separately and only carried out if you accept them in writing.
Why is the monthly fee mandatory?
A website, an app or a piece of software needs looking after every month: servers to pay for and monitor, and updates to install. Without that care, within a few months security flaws go unpatched and parts stop working. With the fee, we host it, update it, back it up and, if something goes wrong, we help you and fix it. That’s why it always comes with the project.
Can I cancel the monthly fee?
Yes. Minimum term of 12 months from the day you accept the finished project (when it goes live and you sign it off). If you cancel earlier, you pay the remaining fees up to the full 12 months. After that, the fee renews month to month and you can cancel whenever you like, in writing and with 30 days’ notice. When you cancel, we give you everything you need to move the project to another provider, and we stop hosting and maintaining it. The source code is already yours: we hand it over with the project.